Webinar Support Assistant (Remote)

Job overview

Lumen Growth Partners is hiring entry-level Webinar Support Assistants to set up webinar registration pages, coordinate with presenters on slides and tech checks, host webinar rooms, admit attendees, manage mute and camera settings, launch recordings, monitor live chat and Q&A, troubleshoot attendee tech issues, manage webinar software like Zoom Webinar, WebinarJam, Demio, or StreamYard, send reminder and replay emails, track attendance and engagement metrics, and prepare post-webinar reports.

No prior webinar or event support experience is required. Paid training is provided. Training covers webinar platforms, registration workflows, and live event support. This role suits career changers, students, customer service professionals, stay-at-home parents wanting part-time work, and anyone interested in marketing, live events, or the creator economy.

This opportunity may suit people searching for webinar support assistant remote, webinar host jobs no experience, work from home webinar assistant, or live event support jobs.

What you'll do

• Set up webinar registration pages and confirmation emails
• Coordinate with presenters on slides, run of show, and tech checks
• Host webinar rooms — admit attendees, manage mute/camera settings, and launch recordings
• Monitor live chat and Q&A — relay questions to the presenter
• Troubleshoot attendee tech issues during live sessions
• Manage webinar software (Zoom Webinar, WebinarJam, Demio, StreamYard)
• Send reminder emails before webinars and replay links after
• Track attendance, engagement, and conversion metrics
• Follow up with attendees who missed the live session
• Support breakout rooms, polls, and interactive elements
• Coordinate post-webinar surveys and feedback collection
• Maintain a calendar of upcoming webinars and launch dates
• Prepare post-webinar reports for the marketing team
• Support related live events — workshops, masterclasses, live Q&As

Daily workflow

On a webinar day, the workflow runs from pre-event prep through post-event wrap-up:

Required qualifications

• No prior webinar or event support experience required; paid training provided
• No certifications needed
• High school diploma or equivalent required
• Comfort with webinar or video conferencing platforms (Zoom, StreamYard, WebinarJam)
• Strong written English for chat moderation and attendee emails
• Calm under pressure during live events
• Ability to multitask in real time — chat, questions, tech issues
• Attention to detail for registration and reminder workflows
• Reliability for scheduled live events (arrive early, test setup)
• Reliable internet connection and a quiet workspace
• Ability to work independently in a remote environment

Preferred qualifications

• Prior webinar hosting or live event support experience
• Familiarity with Zoom Webinar, WebinarJam, Demio, or StreamYard
• Experience with email marketing tools (ConvertKit, Mailchimp, ActiveCampaign)
• Basic comfort with Canva for webinar slides or graphics
• Experience with CRM or registration platforms (Eventbrite, Leadpages)
• Bilingual (Spanish/English) is a strong plus
• Interest in marketing, coaching, or the creator economy

Benefits

Remote work equipment for this role

Most employers expect you to have the basics. Equipment support details are confirmed during your interview.

Application process

Frequently asked questions

Do I need webinar experience?

No. This is a true entry-level role. Paid training covers webinar platforms like Zoom Webinar, WebinarJam, Demio, or StreamYard, registration and reminder workflows, live chat moderation, and attendee management. If you have attended webinars or Zoom calls before, that basic familiarity helps — but it is not required.

What platforms will I use?

Depending on the marketer or business, you may work with Zoom Webinar, WebinarJam, Demio, or StreamYard for hosting. You may also use registration tools like Eventbrite or Leadpages and email marketing tools like ConvertKit, Mailchimp, or ActiveCampaign. Training covers the specific tools used by the employer.

How many hours per week?

Part-time roles typically run 10–20 hours per week. The work clusters around scheduled webinars — often weekday afternoons or early evenings — with busier weeks around launches and quieter weeks between them. You must be available for the specific times of scheduled webinars.

Is this steady work or launch-based?

A mix. Some weeks have several webinars scheduled; other weeks have none. The rhythm follows the marketing calendar. Some employers pay a steady retainer; others pay hourly only for time worked. Discuss the structure during your interview.

What is the pay range?

The pay range for this role is $15–$22 per hour, based on experience and webinar volume. Entry-level candidates typically start near the lower end. Some roles offer bonuses tied to attendee engagement or conversion rates.

Is this a stepping stone to event coordination?

Yes. The career path includes Webinar Manager, Event Coordinator, Marketing Coordinator, or Live Producer. This role builds a strong foundation in live event support and marketing operations.

What happens if something breaks during a live webinar?

You stay calm and work the problem — that is the core skill. Training covers common issues (attendees cannot hear, screen share fails, someone unmutes accidentally) and how to solve them quickly without disrupting the presenter. You are the technical host, not the presenter.

Does it cost anything to apply?

No. Applying through JobSphereHR is always free.

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