Job overview
Maplewood Commerce Co. is hiring entry-level Shopify Store Virtual Assistants to manage Shopify store admin, product uploads, collections, tags, and categories; write product titles and descriptions optimized for search and conversions; upload product images and manage variants; process orders and print shipping labels; respond to customer inquiries via Shopify Inbox, email, and chat; handle returns, refunds, and exchanges through the Shopify admin; manage discount codes, promotions, and abandoned cart recovery; update inventory levels and flag out-of-stock items; coordinate with dropshipping suppliers; manage product reviews; support email marketing through Klaviyo or Shopify Email; and monitor store analytics.
No prior Shopify or e-commerce experience is required. Paid training is provided. No coding skills are needed. Training covers the Shopify admin dashboard, product listings, order management, and customer support workflows. This role suits career changers, retail or customer service veterans, recent graduates, stay-at-home parents returning to work, and anyone wanting to specialize in Shopify store operations.
This opportunity may suit people searching for shopify virtual assistant remote, shopify virtual assistant no experience, shopify store manager remote, or remote shopify store assistant jobs.
No Experience or Coding Required: We'll Train You
This is a true entry-level role. No prior Shopify, e-commerce, or virtual assistant experience is required, and you do not need any coding skills. You will receive paid training on the Shopify admin dashboard, product listings, order management, customer support workflows, and the specific apps used by the store. Many successful Shopify VAs come from retail, customer service, admin, and other roles that reward organization and attention to detail.
Full-Time, Part-Time, and Contract Options
Full-time roles typically run 40 hours per week. Part-time roles typically run 20–25 hours per week. Contract roles are paid hourly based on store volume. Some roles require weekend coverage for order processing and customer support, especially during peak seasons. Discuss your preferred schedule during your interview.
What you'll do
- Manage Shopify store admin — product uploads, collections, tags, and categories
- Write product titles and descriptions optimized for search and conversions
- Upload product images and ensure correct variants (size, color, style)
- Process orders — print shipping labels, update tracking, and coordinate with fulfillment
- Respond to customer inquiries via Shopify Inbox, email, and chat
- Handle returns, refunds, and exchanges through the Shopify admin
- Manage discount codes, promotions, and abandoned cart recovery
- Update inventory levels and flag out-of-stock items
- Coordinate with dropshipping suppliers for order status
- Manage product reviews and respond to customer feedback
- Support email marketing campaigns through Klaviyo or Shopify Email
- Monitor store analytics and flag issues to the store owner
- Maintain organized spreadsheets for orders, returns, and inventory
Daily workflow
Depending on store volume and active promotions, a typical day may look like this:
Required qualifications
- No prior Shopify or e-commerce experience required; paid training provided
- No coding skills needed
- High school diploma or equivalent required
- Strong written English for product descriptions and customer emails
- Comfort with spreadsheets (Google Sheets or Excel)
- Attention to detail for product listings and order accuracy
- Basic comfort with browsers and web apps
- Ability to manage multiple tasks and prioritize urgent orders
- Professional, patient tone for customer support
- Willingness to learn Shopify tools and apps
- Reliable internet connection and a quiet workspace
- Ability to work independently in a remote environment
Preferred qualifications
- Prior experience with Shopify admin or similar e-commerce platforms
- Familiarity with Shopify apps like Klaviyo, Judge.me, or Recharge
- Customer service or retail experience
- Basic image editing (cropping, resizing, background removal via Canva)
- Experience with dropshipping or print-on-demand workflows
- Bilingual (Spanish/English) is a strong plus
- Comfort with Google Analytics or Shopify Analytics
Benefits
Paid training
Learn the Shopify admin dashboard, product listings, and order management on the clock.
Work from home
No commute and a flexible home setup.
Schedule options
Full-time, part-time, and contract roles available.
Career growth
Paths to Shopify Store Manager, E-commerce Operations Specialist, Email Marketing Coordinator, or Customer Success Manager.
Health benefits
Medical, dental, and vision coverage may be available for full-time roles (details confirmed at interview).
Clear pay
Hourly pay listed up front. Some roles offer bonuses tied to sales or customer satisfaction.
Remote work equipment for this role
Most employers expect you to have the basics. Equipment support details are confirmed during your interview.
Computer
A laptop or desktop from the last five years or so.
Internet
A steady connection. Speed matters less than stability.
Devices
Access to a smartphone or tablet for quick platform checks is helpful.
Workspace
A quiet spot where you can focus and respond to customers promptly.
Never pay to get hired
Real employers do not charge for training, equipment or background checks. Read our guide on how to spot remote job scams.
Application process
Apply Online
Send the short form and your resume. Share your attention to detail and any retail or customer service background.
Quick Screen
We check your setup and ask a few simple questions about spreadsheets and platform familiarity.
Employer Interview
Meet the team and learn about the Shopify store, apps, and schedule.
Paid Training & Go-Live
Complete paid training, then start managing listings and orders.
Frequently asked questions
Do I need Shopify experience?
No. This is a true entry-level role. You will receive paid training on the Shopify admin dashboard, product listings, order management, and customer support workflows. If you have used Shopify as a shopper or store owner, that familiarity helps, but it is not required.
Do I need coding skills?
No. This is not a technical role. You will use the Shopify admin through its web interface — no coding, theme editing, or development work is required.
Can I work part-time?
Yes. Part-time roles typically run 20–25 hours per week. Full-time roles are typically 40 hours per week. Contract roles are also available and paid hourly based on store volume.
What apps will I use?
Depending on the store, you may use Shopify Inbox, Klaviyo, Judge.me, Recharge, Canva, or similar apps. Training covers the specific apps used by the store.
Is this a stepping stone to e-commerce management?
Yes. The career path includes Shopify Store Manager, E-commerce Operations Specialist, Email Marketing Coordinator, or Customer Success Manager. This role builds a strong foundation in Shopify store operations.
What is the pay range?
The pay range for this role is $17–$25 per hour, based on experience and store volume. Entry-level candidates typically start near the lower end. Some roles offer bonuses tied to sales or customer satisfaction.
Will I need to work weekends?
Some roles require weekend coverage for order processing and customer support, especially during peak seasons. Discuss weekend expectations during your interview.
Does it cost anything to apply?
No. Applying through JobSphereHR is always free.
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