Job overview
Stonebridge Direct is hiring entry-level E-commerce Virtual Assistants to manage product listings, process orders, handle customer support, track inventory, and support online store operations across platforms like Shopify, Amazon Seller Central, Etsy, eBay, and Walmart Marketplace. You will write product titles and descriptions, upload images, process orders and labels, respond to customer inquiries, handle returns and refunds, monitor inventory levels, update pricing and promotions, manage product reviews, and coordinate with suppliers and dropshipping partners.
No prior e-commerce, VA, or online store experience is required. Paid training is provided. No technical background or coding skills are needed. Training covers Shopify, Amazon Seller Central, product listing tools, and customer support workflows. This role suits career changers, retail or customer service veterans, recent graduates, stay-at-home parents returning to work, and anyone wanting to build skills in e-commerce operations.
This opportunity may suit people searching for e-commerce virtual assistant remote, shopify virtual assistant no experience, amazon fba virtual assistant entry level, or remote online store assistant jobs.
No Experience or Coding Required: We'll Train You
This is a true entry-level role. No prior e-commerce, virtual assistant, or online store experience is required, and you do not need any coding or technical background. You will receive paid training on Shopify, Amazon Seller Central, product listing tools, order processing workflows, and customer support best practices. Many successful e-commerce VAs come from retail, customer service, admin, and other roles that reward organization and attention to detail.
Full-Time, Part-Time, and Contract Options
Full-time roles typically run 40 hours per week. Part-time roles typically run 20–25 hours per week. Contract roles are paid hourly based on store volume. Some roles require weekend coverage for order processing and customer support, especially during peak seasons like Black Friday and the holiday season. Discuss your preferred schedule during your interview.
What you'll do
- Manage product listings — create, edit, and optimize listings on Shopify, Amazon, Etsy, eBay, or Walmart
- Write product titles and descriptions following platform best practices
- Upload product images and ensure correct tagging and categorization
- Process and fulfill orders — print labels, coordinate with warehouses, and update tracking information
- Respond to customer inquiries via email, chat, or platform messaging
- Handle returns, refunds, and exchanges per store policy
- Monitor inventory levels and flag low-stock items
- Update pricing, discounts, and promotional codes
- Manage product reviews — respond to feedback and escalate serious issues
- Coordinate with suppliers and dropshipping partners for order status
- Maintain spreadsheets tracking orders, returns, and inventory
- Support social media posting and basic marketing tasks as needed
Daily workflow
Depending on store volume and platform mix, a typical day may look like this:
Required qualifications
- No prior e-commerce or virtual assistant experience required; paid training provided
- No coding or technical background required
- High school diploma or equivalent required
- Strong written English for product descriptions and customer emails
- Comfort with spreadsheets (Google Sheets or Excel) — basic formulas and data entry
- Attention to detail for product listings and order accuracy
- Ability to manage multiple tasks and prioritize urgent orders
- Professional, patient tone for customer support
- Willingness to learn e-commerce platforms and tools
- Reliable internet connection and a quiet workspace
- Ability to work independently in a remote environment
Preferred qualifications
- Prior experience with Shopify, Amazon Seller Central, Etsy, eBay, or Walmart marketplace
- Familiarity with tools like Canva, Klaviyo, or Helium 10
- Customer service or retail experience
- Basic image editing (cropping, resizing, background removal)
- Experience with dropshipping or print-on-demand workflows
- Bilingual (Spanish/English) is a strong plus
- Ability to work in different time zones for order coverage
Benefits
Paid training
Learn Shopify, Amazon Seller Central, and customer support workflows on the clock.
Work from home
No commute and a flexible home setup.
Schedule options
Full-time, part-time, and contract roles available.
Career growth
Paths to E-commerce Manager, Marketplace Specialist, Operations Coordinator, or Customer Success Manager.
Health benefits
Medical, dental, and vision coverage may be available for full-time roles (details confirmed at interview).
Clear pay
Hourly pay listed up front. Some roles offer performance bonuses tied to sales or customer satisfaction.
Remote work equipment for this role
Most employers expect you to have the basics. Equipment support details are confirmed during your interview.
Computer
A laptop or desktop from the last five years or so.
Internet
A steady connection. Speed matters less than stability.
Devices
Access to a smartphone or tablet for quick platform checks is helpful.
Workspace
A quiet spot where you can focus and respond to customers promptly.
Never pay to get hired
Real employers do not charge for training, equipment or background checks. Read our guide on how to spot remote job scams.
Application process
Apply Online
Send the short form and your resume. Share your attention to detail and any retail or customer service background.
Quick Screen
We check your setup and ask a few simple questions about spreadsheets and platform familiarity.
Employer Interview
Meet the team and learn about the platforms, store volume, and schedule.
Paid Training & Go-Live
Complete paid training, then start managing listings and orders.
Frequently asked questions
Do I need coding or technical skills?
No. This is not a technical role. You will use e-commerce platforms like Shopify and Amazon Seller Central through their web interfaces — no coding, design, or development work is required.
What platforms will I work with?
Depending on the employer, you may work with Shopify, Amazon Seller Central, Etsy, eBay, or Walmart Marketplace. You may also use tools like Canva, Klaviyo, or Helium 10. Training covers the specific platforms used by the store.
Can I work part-time?
Yes. Part-time roles typically run 20–25 hours per week. Full-time roles are typically 40 hours per week. Contract roles are also available and paid hourly based on store volume.
Is this a stepping stone to e-commerce management?
Yes. The career path includes E-commerce Manager, Marketplace Specialist, Operations Coordinator, or Customer Success Manager. This role builds a strong foundation in e-commerce operations.
What is the pay range?
The pay range for this role is $16–$24 per hour, based on experience and store volume. Entry-level candidates typically start near the lower end. Some roles offer performance bonuses tied to sales or customer satisfaction.
Will I need to work weekends?
Some roles require weekend coverage for order processing and customer support, especially during peak seasons like Black Friday and the holiday season. Discuss weekend expectations during your interview.
Does it cost anything to apply?
No. Applying through JobSphereHR is always free.
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