Remote Telehealth Patient Support Specialist – Washington (Work From Home)

Remote Telehealth Patient Support Specialist – Washington (Work From Home)

Company: AlediumHR

Location: Washington, United States (Remote)

AlediumHR is recruiting compassionate Remote Telehealth Patient Support Specialists to assist patients through phone, email, chat and secure telehealth platforms. This fully remote opportunity supports hospitals, clinics, physician groups and virtual care organizations throughout Washington. You will schedule appointments, verify insurance, coordinate referrals, support telehealth visits, document interactions, protect HIPAA privacy, and deliver exceptional patient experiences.

Responsibilities

• Answer patient inquiries
• Schedule appointments
• Insurance verification
• Telehealth support
• Document in EHR/EMR
• Coordinate with providers

Qualifications

• High school diploma or GED
• Customer service experience
• Healthcare experience preferred
• Reliable internet

Benefits

• Remote work
• Medical, Dental & Vision
• 401(k)
• Paid training
• Career growth

Applicants from all cities across Washington are encouraged to apply. Equal Opportunity Employer.