Remote Hospital Telehealth Support Specialist – Kansas Virtual Healthcare Coordinator

Remote Hospital Telehealth Support Specialist – Kansas Virtual Healthcare Coordinator

Company: Sunflower Virtual Health Network

Location: Kansas, United States (Remote)

Sunflower Virtual Health Network is seeking a Remote Telehealth Support Specialist to help patients and healthcare teams successfully use virtual healthcare platforms. This remote healthcare technology position provides technical assistance, patient support, and coordination for telehealth services.

The Telehealth Support Specialist works closely with clinical teams and patients to ensure reliable access to virtual healthcare appointments and digital care solutions.

Responsibilities

• Assist patients with telehealth platform access
• Troubleshoot basic virtual care technology issues
• Support healthcare providers during virtual visits
• Guide patients through digital healthcare processes
• Document technical support interactions
• Coordinate telehealth support requests
• Escalate complex issues to technical teams
• Maintain patient privacy and security standards

Qualifications

• Customer support or healthcare experience preferred
• Comfort with healthcare technology platforms
• Strong communication skills
• Problem-solving abilities
• Ability to explain technical processes clearly
• Ability to work remotely

Preferred Experience

• Telehealth support
• Healthcare IT assistance
• Patient access services
• Technical customer support

Technology Used

• Telehealth platforms
• Video conferencing systems
• Electronic health records
• Help desk ticketing tools

Schedule

Full-time remote position with weekday scheduling and occasional evening support.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Telehealth Technology Training
• Career Advancement Opportunities
• Remote Equipment
• Internet Assistance

Why Join Sunflower Virtual Health Network?

Sunflower Virtual Health Network helps expand healthcare access through secure virtual care technology. Our remote support teams ensure patients and providers receive reliable digital healthcare experiences.

Sunflower Virtual Health Network is an Equal Opportunity Employer. Applicants from Wichita, Overland Park, Kansas City, Topeka, Lawrence, and communities throughout Kansas are encouraged to apply.