Remote Hospital Telehealth Patient Access Coordinator – Ohio Virtual Healthcare Scheduling Specialist

Remote Hospital Telehealth Patient Access Coordinator – Ohio Virtual Healthcare Scheduling Specialist

Company: Buckeye Virtual Healthcare Access Services

Location: Ohio, United States (Remote)

Buckeye Virtual Healthcare Access Services is seeking a Remote Patient Access Coordinator to help patients access telehealth services efficiently and confidently. This role supports appointment scheduling, patient registration, insurance verification, and coordination between patients, providers, and healthcare teams to ensure a seamless virtual care experience.

The ideal candidate has experience in healthcare administration, patient services, scheduling, and customer support.

Key Responsibilities

• Schedule telehealth appointments for patients
• Complete patient registration and demographic verification
• Verify insurance eligibility and benefits
• Provide patients with virtual visit instructions
• Answer patient questions regarding appointments
• Coordinate scheduling changes with providers
• Maintain accurate patient records
• Support referral and authorization workflows
• Document patient interactions
• Deliver exceptional customer service

Minimum Qualifications

• High school diploma required; associate degree preferred
• Healthcare scheduling or patient access experience
• Knowledge of medical terminology preferred
• Excellent customer service skills
• Strong organizational abilities
• Comfort using healthcare software systems

Preferred Experience

• Telehealth scheduling
• Insurance verification
• Electronic Health Records (EHR)
• Patient registration
• Healthcare call center operations

Technology

• Epic Cadence
• Cerner Scheduling
• Microsoft Teams
• Electronic Health Records
• Microsoft Outlook
• Microsoft Excel

Benefits

• Competitive Healthcare Administration Salary
• Annual Performance Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Professional Development Opportunities
• Tuition Assistance
• Remote Work Equipment
• Flexible Work Schedule

Why Join Buckeye Virtual Healthcare Access Services?

Buckeye Virtual Healthcare Access Services helps patients connect with healthcare providers through reliable, efficient, and compassionate virtual access services. Our teams are committed to improving healthcare accessibility while delivering an exceptional patient experience.

Buckeye Virtual Healthcare Access Services is an Equal Opportunity Employer. Qualified applicants from Columbus, Cleveland, Cincinnati, Toledo, Akron, Dayton, Canton, and communities throughout Ohio are encouraged to apply.