Remote Hospital Telehealth Intake Specialist – New Mexico Virtual Patient Access Coordinator

Remote Hospital Telehealth Intake Specialist – New Mexico Virtual Patient Access Coordinator

Company: Southwest Virtual Healthcare Access

Location: New Mexico, United States (Remote)

Southwest Virtual Healthcare Access is seeking a Remote Telehealth Intake Specialist to support patients entering virtual healthcare programs. This remote healthcare position focuses on patient onboarding, information collection, appointment preparation, and ensuring patients have a smooth telehealth experience.

The Telehealth Intake Specialist works closely with healthcare providers and support teams to collect accurate patient information while maintaining privacy and excellent customer service standards.

Responsibilities

• Complete patient intake processes
• Collect and verify patient information
• Prepare patients for virtual healthcare visits
• Assist with registration workflows
• Coordinate with clinical teams
• Document patient information accurately
• Answer patient questions regarding telehealth services
• Maintain confidentiality of healthcare information

Qualifications

• Healthcare administrative experience preferred
• Customer service experience required
• Strong communication skills
• Attention to detail
• Computer proficiency
• Ability to work independently remotely

Preferred Experience

• Patient intake
• Medical registration
• Telehealth support
• Healthcare administration

Technology Used

• Electronic health records
• Patient intake systems
• Telehealth platforms
• Secure communication tools

Schedule

Full-time remote position with weekday hours and occasional evening patient support.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Telehealth Training
• Career Development Programs
• Remote Equipment
• Internet Assistance

Why Join Southwest Virtual Healthcare Access?

Southwest Virtual Healthcare Access helps patients connect with healthcare professionals through modern virtual care solutions. Our remote teams create easier pathways to quality healthcare services.

Southwest Virtual Healthcare Access is an Equal Opportunity Employer. Applicants from Albuquerque, Santa Fe, Las Cruces, Rio Rancho, and communities throughout New Mexico are encouraged to apply.