Remote Hospital Telehealth Healthcare Application Support Engineer – Nevada Digital Health Systems Specialist

Remote Hospital Telehealth Healthcare Application Support Engineer – Nevada Digital Health Systems Specialist

Company: Silver State Healthcare Application Services

Location: Nevada, United States (Remote)

Silver State Healthcare Application Services is seeking a Remote Application Support Engineer to provide technical support for healthcare software platforms. This role focuses on application troubleshooting, system monitoring, user support, incident resolution, and maintaining reliable healthcare technology environments.

The ideal candidate has experience supporting enterprise applications, troubleshooting software issues, working with technical teams, and improving application performance.

Key Responsibilities

• Support healthcare software applications
• Troubleshoot application incidents
• Monitor application performance
• Resolve technical support requests
• Analyze application errors
• Document solutions and procedures
• Perform application maintenance tasks
• Coordinate issue escalation
• Support system upgrades
• Collaborate with development teams

Minimum Qualifications

• Associate or Bachelor's degree in Information Technology, Computer Science, Healthcare Technology, or related field preferred
• Application support experience
• Technical troubleshooting skills
• Database fundamentals
• Customer support experience
• Strong communication skills

Preferred Experience

• Healthcare applications
• Electronic Health Records
• Telehealth software
• SaaS support
• Enterprise application management

Technology

• ServiceNow
• SQL
• Microsoft 365
• Windows Server
• Application Monitoring Tools
• Remote Support Platforms

Benefits

• Competitive Application Support Engineer Salary
• Annual Service Excellence Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Employer Match
• Paid Time Off
• Paid Holidays
• IT Certification Support
• Healthcare Application Training
• Remote Technical Equipment Package
• Flexible Remote Schedule

Why Join Silver State Healthcare Application Services?

Silver State Healthcare Application Services supports healthcare organizations by ensuring critical software systems remain reliable, secure, and easy to use. Our engineers help healthcare teams deliver better digital experiences.

Silver State Healthcare Application Services is an Equal Opportunity Employer. Qualified applicants from Las Vegas, Reno, Henderson, Carson City, Sparks, and communities throughout Nevada are encouraged to apply.