Remote Hospital Telehealth Healthcare Application Support Engineer – Michigan Digital Health Application Specialist

Remote Hospital Telehealth Healthcare Application Support Engineer – Michigan Digital Health Application Specialist

Company: Great Lakes Healthcare Technology Support

Location: Michigan, United States (Remote)

Great Lakes Healthcare Technology Support is seeking a Remote Application Support Engineer to provide technical support for healthcare software applications. This role focuses on application troubleshooting, system monitoring, user support, and maintaining reliable healthcare technology platforms.

The ideal candidate has experience supporting enterprise applications, troubleshooting software issues, and working with healthcare technology environments.

Key Responsibilities

• Support healthcare software applications
• Troubleshoot application issues
• Monitor application performance
• Investigate technical incidents
• Support software upgrades
• Document support solutions
• Collaborate with development teams
• Manage application support tickets
• Assist with system testing
• Improve application reliability

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field preferred
• Application support experience
• Technical troubleshooting skills
• Database knowledge
• Understanding of software systems
• Strong customer support skills

Preferred Experience

• Healthcare application support
• Electronic Medical Record systems
• Telehealth software platforms
• Enterprise SaaS applications
• Production support environments

Technology

• SQL
• Java
• JavaScript
• Linux
• Windows Server
• ServiceNow
• Splunk

Benefits

• Competitive Application Support Engineer Salary
• Annual Technology Support Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Employer Match
• Paid Time Off
• Paid Holidays
• Healthcare IT Certification Support
• Software Training Programs
• Remote Engineering Equipment
• Flexible Schedule

Why Join Great Lakes Healthcare Technology Support?

Great Lakes Healthcare Technology Support provides dependable technology support services for healthcare organizations. Our engineers help maintain reliable digital healthcare platforms that improve provider and patient experiences.

Great Lakes Healthcare Technology Support is an Equal Opportunity Employer. Qualified applicants from Detroit, Grand Rapids, Ann Arbor, Lansing, Troy, Sterling Heights, and communities throughout Michigan are encouraged to apply.