Remote Hospital Telehealth Care Coordination Specialist – Arizona Virtual Patient Care Navigator

Remote Hospital Telehealth Care Coordination Specialist – Arizona Virtual Patient Care Navigator

Company: Desert Horizon Virtual Care Services

Location: Arizona, United States (Remote)

Desert Horizon Virtual Care Services is seeking a Remote Care Coordination Specialist to support patients throughout their healthcare journey by coordinating virtual appointments, assisting care teams, and helping patients access digital healthcare resources. This role focuses on improving communication between patients, providers, specialists, and support teams.

The ideal candidate is passionate about patient support, understands healthcare workflows, and can effectively coordinate services in a remote environment.

Key Responsibilities

• Coordinate telehealth care services for patients
• Support patient care plans and follow-up activities
• Communicate with healthcare providers and care teams
• Assist patients with virtual healthcare resources
• Track patient progress and care milestones
• Document patient interactions accurately
• Identify barriers affecting healthcare access
• Schedule appointments and follow-up visits
• Support chronic care management programs
• Improve patient engagement and satisfaction

Minimum Qualifications

• Healthcare coordination or patient support experience preferred
• Strong communication and organizational skills
• Experience working with healthcare systems preferred
• Ability to manage confidential patient information
• Strong computer skills
• Ability to work independently from home

Preferred Experience

• Care coordination
• Patient navigation
• Telehealth support
• Chronic care management
• Healthcare customer service

Technology

• Epic
• MyChart
• Cerner
• Microsoft Teams
• Care Management Platforms
• CRM Systems

Benefits

• Competitive Salary
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Patient Care Training
• Career Growth Opportunities
• Remote Equipment Support
• Flexible Scheduling Options

Why Join Desert Horizon Virtual Care Services?

Desert Horizon Virtual Care Services connects patients with accessible digital healthcare solutions while supporting providers in delivering coordinated, patient-centered care. Our remote teams help improve healthcare experiences through communication, technology, and compassionate support.

Desert Horizon Virtual Care Services is an Equal Opportunity Employer. Qualified applicants from Phoenix, Tucson, Mesa, Scottsdale, Tempe, Chandler, Glendale, and communities throughout Arizona are encouraged to apply.