Remote Behavioral Health Intake Specialist – New Hampshire Virtual Mental Health Support

Remote Behavioral Health Intake Specialist – New Hampshire Virtual Mental Health Support

Company: HarborMind Teletherapy Services

Location: New Hampshire, United States (Remote)

HarborMind Teletherapy Services is seeking a compassionate Remote Behavioral Health Intake Specialist to support individuals beginning their virtual mental health care journey. This remote healthcare role focuses on patient onboarding, appointment coordination, information gathering, and connecting individuals with appropriate behavioral health services.

The Behavioral Health Intake Specialist serves as an important first connection for patients seeking online therapy and mental wellness support.

Responsibilities

• Complete patient intake processes for virtual behavioral health services
• Schedule teletherapy appointments
• Collect and verify patient information
• Assist patients with digital platform access
• Coordinate communication between patients and mental health providers
• Document patient interactions accurately
• Provide compassionate customer support
• Maintain confidentiality of patient information

Qualifications

• Healthcare, behavioral health, or customer support experience preferred
• Strong communication skills
• Ability to handle sensitive conversations professionally
• Comfort using telehealth platforms
• Excellent organizational skills
• Ability to work independently from home

Preferred Experience

• Mental health intake coordination
• Healthcare scheduling
• Patient access services
• Teletherapy support

Technology Used

• Behavioral health platforms
• Electronic health records
• Appointment scheduling systems
• Secure messaging applications

Schedule

Full-time remote schedule with weekday hours and limited evening coverage.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Mental Wellness Benefits
• Remote Work Allowance
• Training Opportunities
• Career Growth Programs

Why Join HarborMind Teletherapy Services?

HarborMind Teletherapy Services is expanding access to mental healthcare through secure digital solutions. Our remote support teams help individuals connect with qualified behavioral health professionals more easily.

HarborMind Teletherapy Services is an Equal Opportunity Employer. Applicants from Manchester, Nashua, Concord, Portsmouth, Dover, and communities throughout New Hampshire are encouraged to apply.